Full Terms and Conditions
Welcome to Roospin Terms and Conditions. This page sets out the rules governing use of our site, the services we provide, and the relationship between us and account holders. It explains account actions, eligibility, payments, bonus use, dispute handling and how we update these terms. Read the clauses carefully before registering or making deposits. By creating an account or using A$ funds on the site you accept these terms and any conditions referenced in your account dashboard, bonus pages and the cashier. Contact Support if you need clarification before play.
Account responsibilities
Maintain accurate personal details and keep your login secure. Single account per person, household and payment method. You are responsible for activity under your account. Close or suspend an account via settings or support if credentials are compromised. We may restrict access during verification, security checks or if terms are breached.
Verification
Verification is required to process withdrawals and certain account actions. Upload identification and proof of address when requested. Accounts remain subject to normal checks and may be limited until verification is complete.
Eligibility requirements
Account holders must meet local legal age and jurisdictional requirements. Availability depends on account location and local law. Restricted regions are listed in the Terms and Conditions. We reserve the right to refuse registration or close accounts that do not meet eligibility rules.
Acceptable use of the service
Use the site for lawful gambling only. Do not use VPNs, proxy services or falsify identity to bypass restrictions. Abusive behaviour, collusion, bonus abuse, automated play or other activity intended to exploit system rules is prohibited. Breaches may lead to account closure and forfeiture of funds and bonuses.
Bonuses and promotions
Bonuses, free spins and promotions are offered under specific terms. General principles: offers are optional, bonuses carry wagering or playthrough conditions, game contribution rates and max bet rules may apply, and some games are excluded from bonus play. Bonus cashouts may be capped and unclaimed rewards expire. Full bonus terms are in each promotion's T&Cs.
Deposits and withdrawals
Make deposits in AUD via supported methods shown in the cashier. Minimum deposit and withdrawal amounts, processing rules and method availability are displayed in the account area. Withdrawals are paid to verified payment methods in the account holder’s name. Transactions may be subject to limits, and additional information may be requested for compliance purposes.
Payment conditions
Payment options and limits vary by region. We do not guarantee specific processing times in the Terms; expect method-dependent variation. Fees from third-party providers may apply.
Dispute handling
Raise disputes via Support in the first instance. Provide relevant details and documentation to assist review. We aim to resolve queries promptly; unresolved matters will follow the escalation steps set out in the Terms. Decisions are made in line with these terms and applicable law.
Updates to the terms
We may amend these Terms and Conditions. Changes take effect as shown on the site or by notice in your account. Continued use after an update constitutes acceptance of the revised terms. Check the Terms periodically to stay informed.